Handcrafted & Hands-Free
Cabin Place’s Automation Story With Flxpoint Ecommerce Tools
Industry
Home & Furniture
About the Company
Cabin Place is a family-run business in Minnesota specializing in rustic lodge & cabin décor. They're a go-to online store, with products featured in magazines, TV shows & across North America.
Challenge
Managing thousands of SKUs across 40 vendors, Cabin Place’s team was spending hours a day on manual time-consuming work that pulled focus from revenue-generating efforts.
Results
Flxpoint cut PO processing time—from 3–5 hours per person per day to just 15 minutes total—freeing the team to focus on growth instead of vendor follow-ups.
+
1,000
SKUs
Thousands of SKUs across 40 vendors, al managed with Flxpoint
“With Flxpoint, what used to take three people 3-5 hours a day now takes one person fifteen minutes to complete. They can spend time doing things that drive revenue for the company instead of sending emails and making phone calls.”
From Rustic Roots to Ecommerce Reach
Cabin Place has always known who they are. As the first online retailer dedicated to rustic décor back in 1999, the Minnesota-based business carved out a niche for cabin lovers long before ecommerce was mainstream. Today, their catalog of cozy, lodge-style furnishings graces everything from mountain getaways to restaurants, bars, and resorts across the U.S. and Canada.
Their footprint is big. But the team? Small.
That’s where automation became a make-or-break decision.
Manual Order Management Was Burning Time
With thousands of SKUs across roughly 40 vendors, the Cabin Place team was spending countless hours just trying to keep up with purchase orders.
“We had three people working 3–5 hours a day to either send purchase orders directly to a manufacturer or make a phone call to place a purchase order. That needed to change really quickly.”
Manually logging into vendor portals, sending emails, tracking order status—it was all taking up valuable time that could be spent on strategy, merchandising, or growth. Scherr needed a smarter system. One that worked with their tech stack and eliminated all the copy-paste chaos.
One Platform, Seamless Connections
Scherr turned to Flxpoint after realizing the platform could connect directly to BigCommerce and Miva—the ecommerce backbone for Cabin Place’s online store.
“I was sold on Flxpoint from the start—the ability to integrate with Miva was the biggest selling point,” he says. “The few other tools we considered didn’t even compare to Flxpoint in terms of functionality and service level.”
Once onboarded, Flxpoint became the control center for automation. The team was able to fully eliminate manual PO submission. What used to require multiple team members now takes just one.
“Now, we have one person that takes 15 minutes a day to go into Flxpoint and make sure everything looks good. That person then gets to do things that drive revenue for the company rather than send emails and make phone calls to vendors.”
Integrated With BigCommerce and Inhaven
The Cabin Place team also relies on Inhaven for supplier management and access to curated vendors for their niche product assortment. Combined with Flxpoint and BigCommerce, this trio of tools gives them a centralized workflow and real-time visibility across product data, fulfillment, and inventory updates.
Flxpoint acts as the bridge between these platforms—automating the back-office work that used to slow everything down.
“The Flxpoint team has been there for us every step of the way, figuring out how to fit a square peg into a round hole,” says Andrew. “It’s been a super positive experience.”
“What used to take three people 3–5 hours a day now takes one person 15 minutes.”
Evolving From Fulfillment to Profitability
The team isn’t stopping with automated POs. Andrew has plans to expand how they use Flxpoint next, particularly around profitability and reconciliation.
Eventually, Andrew wants leverage data within Flxpoint to focus on invoice reconciliation that allows us to nail profitability down to an actual order versus monthly sales. That level of control is a game-changer for any retail operation with a large vendor network and a long product tail. For Cabin Place, it’s the next natural step in reducing guesswork and improving margins.
Building Toward a Smarter Ecommerce Operation
Cabin Place’s success with Flxpoint is part of a broader transformation—one that’s freeing up time, simplifying backend operations, and creating space for growth.
In the past, lack of visibility into vendor inventory meant constant backorders and customer frustration. Now, the team is working toward using Flxpoint as their single source of truth for product and stock status, dramatically reducing the chances of overselling or delay.
Why Cabin Place Chose Flxpoint
For Scherr, what set Flxpoint apart wasn’t just the functionality—it was the partnership.
“Ryan [Implementation Manager] has trained our team to do everything, but if we get stuck, [support is] able to help us out with a quick 15-minute call,” Andrew says. “Support has been fantastic since the beginning.”
Cabin Place didn’t just adopt a new tool. They built a better workflow, guided by a team that understood their goals and helped them implement solutions tailored to their business.
Looking Ahead: Scaling Without the Stress
With Flxpoint at the core of their fulfillment and order workflows, Cabin Place is ready for whatever comes next. Whether it’s expanding product lines, onboarding new suppliers, or tightening profit margins, they now have the flexibility—and the time—to scale smart.
If your team is bogged down by vendor emails, inventory delays, or hours lost to spreadsheets, take it from Cabin Place: automation doesn’t just save time. It makes room for growth.
Ready to start your journey to a success story like theirs? Reach out today.
Supporting Specialty Retailers
How Unique Brands Like The Cabin Place Are Growing With Flxpoint
Whether you’re selling cabin furnishings, handcrafted pieces, or home accents, Flxpoint gives you the power to grow without adding overhead. Check out more stories from businesses blending style and automation.
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