When you’re managing over 50,000 SKUs, even small inefficiencies can slow your business down. For The Bike Shop—a fast-growing ecommerce retailer selling bikes, gear, and parts worldwide—the tipping point came when their homemade Access database couldn’t keep up. Pricing updates were manual, workflows were clunky, and team productivity was hitting a wall.
That’s when they discovered Flxpoint. What started as a search for better BigCommerce integration became a complete transformation of how they manage products, suppliers, and pricing—allowing them to focus on what matters most: growing their business.
The Bike Shop’s Ecommerce Story
The Bike Shop exists to provide customers with exceptional quality merchandise at reasonable prices.
Servicing the United States, Canada, and the world, The Bike Shop is the leading provider of bikes and bike parts. They carry over 50,000 items in their ecommerce store—the best in bicycles, cycling gear, bike accessories, and more.
The original owner had relationships with multiple suppliers who offered the same or similar products. To manage product data, they built an access database and used it to take one product, compare prices by each distributor, and upload it manually to their sales platform.
The Bike Shop team quickly realized that the database had significant limitations, which weighed on the team’s productivity.
Without a system for managing pricing rules, the team had to manually configure pricing for each source and sales channel.
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