Case Studies / Soletrader
Flexible, Fast, & Footwear-Focused The Automation Behind Soletrader’s Marketplace

Industry
Fashion & Apparel
About the Company
Soletrader is a UK-based footwear retailer with 30 stores and a growing ecommerce business, known for its curated, multi-brand selection and independent spirit.
Challenge
To stay competitive as brands went DTC, Soletrader launched its own marketplace—knowing vendor success hinged on fast, easy integrations.
Results
With Flxpoint, Soletrader delivers what partners call “the quickest marketplace integration,” running behind the scenes to fuel growth without added work.
“That flexibility, the ability to essentially allow anyone to integrate in the best way that suits them—that’s really why we brought in Flxpoint.”
As one of the UK’s longest-standing footwear retailers, Soletrader has built a name synonymous with high-quality brands and distinctive style. But staying competitive in a digital-first world takes more than just great inventory—it takes innovation, speed, and technology that keeps up. That’s exactly what Jamie Bordon, Head of Ecommerce at Soletrader, is focused on.
With over 30 brick-and-mortar stores and a growing ecommerce operation, Soletrader is leaning into the future of retail by building out a marketplace model, and Flxpoint is helping them do it. In a recent interview on the Modern Merchant Podcast, Jamie shares how the team is tackling challenges in modern retail, the tech behind their new headless site, and why they believe automation and flexibility are non-negotiable for success today.
From Traditional Retailer to Digital Marketplace
Soletrader is no stranger to footwear retail. “We’re based in the UK. We have around about 30 brick and mortar retail stores selling primarily footwear, multi-brand retail stores,” he explains. In addition to their physical presence, the company also operates its own ecommerce websites and sells on third-party marketplaces.
But as fashion and apparel brands shift toward direct-to-consumer (DTC) models, the dynamics of being a reseller have changed. “What we need to do and what we try to do is provide something different for our customers,” he explains.
That means creating an experience—and a product mix—that stands out in a world where top brands sell directly to shoppers. “We picked up very early on certain key brands that we had quite a bit before our competitors… We enjoy our independent spirit really.”
That independent spirit is now being channeled into building a platform of their own—one where brands can reach Soletrader’s audience directly. Enter: their marketplace.

Why the Marketplace Model Made Sense
The decision to open up their ecommerce site as a marketplace didn’t happen overnight. Jamie shares that the idea grew out of their own experience selling on marketplaces like Amazon: “We sell some of [our wholesale stock] on Amazon or some other marketplaces. And the feeling we got was, well, why should we be doing that?... We should much prefer if other people were selling their stock on our website and we were the marketplace.”
Already have an ecommerce site but not sure how to grow it like Soletrader? Check out this handy guide.
Soletrader recognized the shift in power dynamics. Brands want to control their presence and reach customers directly—but that doesn’t mean retailers have to lose out. Instead, Soletrader is positioning itself as a partner that helps brands surface their products to a broader audience without needing to manage yet another sales channel on their own.
And so far, brands are responding well. “We’ve had a really good reception from brands,” Jamie says. “They’re very receptive to doing it… the overall reception has been really, really positive and people have been really excited to do that,” he says.
Automating Vendor Onboarding with Flxpoint
With a marketplace strategy in place, the next challenge was execution. Jamie knew the biggest risk was friction—if onboarding new vendors became a technical hurdle, it would stall growth. “We brought in Flxpoint because… we wanted to make it super easy for people to integrate and join,” Jaime says.
He emphasizes the importance of giving vendors flexible options: “Some people are using API for some of the integrations, partly CSV file, partly API. Some are all CSV file.”

“That flexibility, the ability to essentially allow anyone to integrate in the best way that suits them—that’s really why we brought in Flxpoint.”
And so far, the platform has lived up to its name. “[Flxpoint] seems to be built really well and with the thought of, let’s try and build this in a way that it will solve problems that we haven’t thought of yet,” he summarizes.
Follow in Soletrader’s foot prints and chat with Flxpoint today.
A Hands-Off System That Just Works
Once integrations are up and running, Soletrader lets automation do the rest. “If we’ve done our job well… then we shouldn’t have to get involved too much and everything is automated [via Flxpoint],” he says.
“Flxpoint obviously allows us to see where all the statuses are up to and check if there’s any issues… but generally, there won’t be too much day-to-day involvement”
This behind-the-scenes magic allows the team to stay focused on bigger-picture goals—like their upcoming launch of a fully composable, headless ecommerce site.
Building for Performance and Composability
Soletrader’s next move is a major one. “We’re almost done building a fully composable headless site,” Jamie reveals. “The ecommerce engine will be BigCommerce. We’re using Storyblok for content management and Algolia for search and product indexing.”
Even with a relatively small dev team, Jamie believes composable architecture is the right move: “You find that for different functions, you need different tools. So there’s no one size fits all one system for all of it. And really that’s where the world is going,” he says.
Flxpoint fits right into this modular approach for SMBs and enterprise brands. “It really does its specialist function, which is connecting us to our marketplace vendors, and does that really well.”

“Flxpoint’s got really strong APIs. You could connect it with anything.”
The Modern Merchant Mindset
So what defines a modern merchant in today’s landscape? For Jamie, it’s about adaptability. “The barriers for entry are becoming much lower… it’s becoming much easier,” he says.
“With composability… and being able to write and do small functions in of themselves… it makes things much quicker and allows you to pretty much do anything.”
And while the tools are critical, the mindset matters just as much. “As much as possible, we try to never be able to say that we can’t do that, that’s too hard or that’s going to take too long.”
It’s a philosophy that’s powering Soletrader’s next chapter—from beloved brick-and-mortar brand to future-focused ecommerce platform. And with Flxpoint helping automate and simplify the most complex parts, they’re building that future one integration at a time.
Flexibility That Fuels the Future
With Flxpoint powering its marketplace behind the scenes, Soletrader is ready for whatever comes next—whether it’s onboarding new vendors, launching new technology, or expanding customer reach.
“Everything’s possible,” Jamie says—and with flexible automation and seamless integrations in place, Soletrader is proving it every day.
Ready to build your own modern marketplace—without the tech headaches? Let Flxpoint handle the heavy lifting so you can focus on what matters most: growing your business.
Stepping Into Ecommerce Success See the Strategy Behind Soletrader’s Success
Discover how Soletrader laced up its operations and walked confidently into ecommerce growth—powered by automation, not spreadsheets. Download the PDF and take the first step toward doing the same.


